Maryland Insurance Administration

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland's insurance industry and protects consumers by ensuring that insurance companies and health plans act in accordance with insurance laws.

The MIA's goal is to provide fast, friendly, efficient, and effective service to the citizens and businesses of Maryland, both the purchasers of insurance and the insurance industry. The MIA best serves its two core constituents - the consumers and the sellers of insurance - by assuring fair treatment of consumers. Consumer protection begins by having insurance coverage available at fair prices and extends to issues of solvency and fair sales, claims and settlement practices. We at the MIA are concerned about all of these areas.

Website: Maryland Insurance Administration

Contact:
Consumers (Complaints, Outreach, Publications)
Note: To file a complaint, please use the online forms on the File A Complaint page.

Issue Name Title Phone
Consumer Counseling Program for Seniors Michelle Holzer Coordinator / SHICAP, MD Department of aAging 410-767-1270
Consumer Complaints - Life & Health Mary Kwei Chief Investigator Life & Health 410-468-2244
Consumer Complaints - Property & Caualty Ribert Lewis Director P & C Complaints 410-468-2340
Consumer Education & Advocacy Joy Hatchette Associate Commissioner 410-468-2029